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ENTERING
THE CULTURE
Corporate industry does not willingly host ethnographic observers.
Industry has very focused and clear objectives that relate
to productivity, profit, and timelines. Stray observers within
their midst do not contribute to these objectives. Don spent
over a year learning this lesson and then developed a different
strategy for ethnographic involvement. In order to enter industry
environments, Don realized he had to enter as a full member
of the “tribe.” He had to come in the front door
and offer a full package of production-line benefits to the
company. His involvement within company culture had to clearly
be seen as complimentary to its objectives (productivity,
profit, and timelines). He prepared himself with applicable
skillsets, measurable value offerings, and an industry-based
portfolio. His first opportunity arose when he heard that
Electronic Arts Canada was advertising for a Director of Visual
and Audio Arts. He applied, went through the competition,
and won the position. In 1993/94, He took a leave of absence
from the university and began his first major experience in
corporate industry.
During the next decade, Don would work steadily in the world
of techno-ethnographic involvement. He would enter a variety
of new studio situations with the intention of using the environment
for study and as a laboratory of practise. He would also add
value to the company through the skills and ideas he would
offer the company. During this period of time, he attained
4 senior directorships in 4 major corporations, advised countless
innovations in industry, produced hundreds of actual multimedia
events and products, and worked side-by-side with some of
the best multimedia producers in the world. Most importantly,
the knowledge that Don attained would be brought back to the
university and eventually transform his approach to the development
of digital studio design, software usage, and educational
techniques in teacher practise. His findings have been incorporated
in dozens of educational programs which provide first-rate
learning experiences for pre- and in-service teachers in Canada
and the USA.
1993 - 2003 - THE MAJOR INDUSTRY ENVIRONMENTS
From 1993 to 2003, Don entered a variety of industrial/corporate
environments to study how creative products were developed
and software productivity was employed in real-world situations.
During this decade, Don participated in the industry at its
height. The 1990s were the period of time when opportunity
allowed a techno-ethnographer to enter industrial cultures
and work in its midst. The major corporations he became involved
with included:
1993 - 1994 - Electronic Arts Canada Director of Visual &
Audio Arts
1993 - 2004 - Yardley Communications Creative Consultant
1995 - 1996 - DeltaMac Interactive Creative Director
1999 - 5454 - DNA Productions Educational Writer & Consultant
1999 - 5454 - Motion Works Creative Consultant
1999 - 5454 - Collideascope Digital Educational Writer &
Consultant
1998 - 2002 - Bodwell Internet Director of Education
1997 - 2004 - ETI Entertainment Technologies VP, Education
& Creative Services
2000 - 2003 - Zamage Digital Imaging CCO, Chief Creative Officer
In 2003, Don reduced his ethnographic involvement, moved back
to Victoria, and has begun sorting his field notes for the
production of new creative products, learning resources, and
teaching experiences.
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